Support
You
have a problem with one of
our software. So
your problem is solved
quickly, it is important
to demonstrate the method.
Most problems can be
solved in minutes by
yourself. Otherwise
know that the quality of
information provided to
support largely depends on
the speed of solving your
problem.
- Note
the software version you are
using ("Help" menu and
then "About")
- Note the
exact error message.
- Describe the
problem accurately.
- Have your
customer number handy
to be identified by the
support service quickly.
- Send
your data to proactively
support center (if you are
authorized to do so and
if you have an internet
connection).
- If your
problem is with the software
Firstmag, do it from
the main menu "Users |
Support"
then "send
to the support center"
- Finally, use
the form below to
contact the support service,
your request will be processed
promptly.